If you are having issues logging in to the new parent portal please try resetting your password. If you are having other issues please contact the Technology Department at 830-995-6400 x’s 126, 118, 119, or 113.
Instructions for resetting your password:
*Open Ascender Parent Portal: link - https://ascportal.esc13.net/ParentPortal/login?distid=130902
*Click on Recover User Name/Reset Password
*Input your User Name in the Reset Password section
*Answer the security question
*Input your chosen password; ensure it meets security criteria
*Return to the login page and try to login with the username and password
If after changing/updating your password you are still having problems please contact the Technology Department.